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A young professional hotelier who have passion about hospitality and developing himself and others in order to create future leaders
In charge of the hotel in all aspects
Achieve company goals
Follow up with the HODs for the daily operation
Ensure to meet 2-3 guests in order to have their feedback
Ensure to do room inspection on a daily basis
Maintain the cost
Ensure to have employee engagement
Pre-opening team
Participated in the opening
Set up the department from scratch
Set up the SOPs
Created formats and excel sheets in order to have smooth operation
Provided training for the staff
Ensure to solve guest issues
Preparing the weekly schedule
Preparing the department needs
Started as an Operator and promoted through Receptionist,ShiftLeader and left as a Duty Manager
Ensure to have smooth operation
Taking care of the guests
Extra care on VIP guests
Communicate with other departments
Train the team memeber
Do rooms inspection
Following the line manager instruction
I was under the probation period
Preparing the shop
Ensure cleanlinss of the shop
Selling the product
Ensure to solve customers issues
Assist in achieving the shop target